What our customers say

★★★★★

“We honestly could not be happier with our experience with Barbara and Concord Carpet & Hardwood. Managing a flooring project from another state could have been stressful, but Barbara made the entire process feel easy and seamless. She was incredibly helpful, responsive, patient, and just genuinely pleasant to work with every step of the way. The installers were professional, respectful, and did beautiful work. The floors completely transformed the home and honestly look even better than we imagined. It’s rare these days to find a company that combines great communication, quality workmanship, and excellent customer service, but this team absolutely delivered. We are so grateful and would highly recommend Barbara and Concord Carpet & Hardwood to anyone looking for beautiful floors and a smooth, stress-free experience.”

★★★★★

“... Mark immediately came out, and was very thorough. He clearly and patiently answered our questions and addressed our concerns, the biggest being firm start and finish dates. In contrast with representatives of other companies, he committed to a specific start date that worked for us, and to assigning a sufficient crew to finish the job in one week. He fulfilled those commitments. ...”

★★★★★

“I had a home that needed old carpet removed and the 66 year old original hardwood floors redone throughout the house. The work also had to be completed within a particular time window. The estimate received was very fair and the floors turned out beautifully! We were very happy with the communication and efficiency of Mark Cabrera and Tyson and highly recommend Concord Carpet and Hardwood.”

★★★★★

“Concord Carpet and Hardwood replaced a back room of carpet in my home with vinyl and I was really happy with the experience. It turned out that the job was more work than anticipated (no surprise there) and the floor needed to be both leveled and waterproofed along the walls. Mark kept me updated the entire time of the cost and what was going on while also finding a contractor who could do the sealant (normally a small job that would be hard to hire for). I felt the prices were fair and I was really happy with the work that the team did. I'd love to work with them again!”

★★★★★

“We asked for 3 estimates for carpets (3 bedrooms) and hardwood floors (2 bedrooms). Three companies came to our house. We liked two company's presentation and professionalism. We chose Mark, from Concord Carpet and Hardwoods because of his price and his attention to detail. Mark was always attentive to our questions and needs. Mark always graciously addressed any and all of our concerns. We are very satisfied with the excellent job performed and very satisfied with the final results. We highly recommend Mark and Concord Carpet and Hardwoods for performing all your flooring needs. If you get them to do your floors, we are sure you will be entirely satisfied with your decision.”

★★★★★

“We were pleased with the service overall. We got our carpet replaced with luxury vinyl floors and couldn't be happier with the end result! Mark was super responsive the entire way through, very quick to get back to us, and was very transparent. We appreciated the ways he and the contractors went above and beyond. We had a few issues due to our uneven floor and they immediately resolved it. Really kind of blown away by the immediacy in which they responded! Also - great price! Go with Concord Carpet if you want an honest, trustworthy company.”

★★★★★

“I could not recommend Barbara and the team more!! I just had LVP installed in most of my new two story condo and will be re-carpeting the stairs soon, and Barbara has been SO great to work with. She showed up for the first meeting with samples, which allowed me to get a sense of what I liked in my lighting. Her quote was extremely competitive, and she was also able to work with my difficult timeline (waiting on HOA approval and closing, then quickly ordering and installing before move-in). I met the installers (Fernando and Oscar) once and they were both very nice and left the space clean at the end of each day. Can't wait to call Barbara again for my bathroom floors once it's time for that project!”